Welcome to Kulu Kalm. By accessing or using our website www.kulukalm.com and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before using our site or services.

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General Use

• This website is owned and operated by Kulu Kalm.

• By using our website, you confirm that you are at least 18 years old or have parental/guardian permission.

• We reserve the right to update or change these Terms at any time. Any updates will be posted on this page.

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Products & Services

• We make every effort to ensure product descriptions, images, and details on our website are accurate.

• Colours, packaging, and product appearance may vary slightly from images shown.

• All products are intended for personal use only and are not for resale without our permission.

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Orders & Payments

• By placing an order, you agree that all details provided are accurate and complete.

• Payment must be made in full at the time of purchase.

• We accept payments through secure third-party providers (e.g. PayPal, Square).

• We reserve the right to refuse or cancel an order if fraud, error, or unauthorised activity is suspected.

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Shipping & Delivery

• Orders are processed and shipped according to our Shipping Policy.

• Delivery times are estimates and may vary depending on location and courier services.

• We are not responsible for delays outside our control.

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Returns & Refunds

• Returns and refunds are managed under our Refund Policy.

• To request a return or refund, please contact us at hello@kulukalm.com.

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Intellectual Property

• All content on this website, including text, images, logos, and branding, is the property of Kulu Kalm and protected by copyright laws.

• You may not reproduce, distribute, or use any content from this website without our prior written permission.

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Limitation of Liability

• Our products are designed to support general wellbeing but are not a substitute for professional medical advice, diagnosis, or treatment.

• We are not responsible for any misuse of our products or reliance on website content.

• To the maximum extent permitted by law, Kulu Kalm is not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.

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External Links

• Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

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Privacy

• Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal data.

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Governing Law

• These Terms and Conditions are governed by the laws of Australia.

• Any disputes will be subject to the exclusive jurisdiction of Australian courts.

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Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: hello@kulukalm.com